Contact and Reservations
Scheduling appointments prior to your arrival is recommended to ensure receiving your preferred time. Please note that your late arrival will determine the length of your treatment. Your service will end on time so that the next guest is not delayed. We highly recommend that you remove all jewelry and silence cell phones.
If you need to cancel or change your appointment, please call at least 24 hours in advance or we will charge 50% of the treatment price.
A no-show appointment is charged at the full-service price.
In appreciation for outstanding service, gratuities may be given at your discretion (15% – 20% is customary). 20% for a group and specialized bookings.
The Spa at InterContinental Monterey
The Clement Hotel, Second Floor
750 Cannery Row,
Monterey, CA 93940